Shipping policy

 

Shipping Policy

Introduction

Actierse delivers to nearly any address worldwide. Most of our products are digital license keys delivered instantly by email, and we also offer physical shipping for any hardware or boxed items. Please note that some products carry restrictions and certain items cannot be shipped to international destinations. Every order is backed by our 30-day guarantee (see our Return & Refund Policy for details). The estimated delivery time for your order depends on the product, the delivery method, and the time your order is placed. Most orders are processed the same day.

Electronic delivery (digital keys)

Products purchased as a digital download are delivered by email on the day your order is confirmed. There is no shipping fee and no delivery address is required.

  • Keys are emailed within 30 minutes of a verified purchase during business hours (Monday–Friday, 9:00am–6:00pm EST).
  • Orders placed after business hours are typically delivered within a few hours; any remaining orders are sent the following morning.
  • Weekend orders placed after 8:00pm EST are delivered the next day, usually by 12:00pm EST.

Occasionally an order is held briefly for a routine fraud/security check to protect both you and us. If that happens, we may ask you to confirm a detail, which can add a short delay. Your key is also available anytime in your account order history — if you don't see the delivery email, please check your spam or promotions folder before contacting us.

Physical shipping (hardware or boxed items)

For any physical product, the following estimated processing and delivery times apply. Delivery windows are estimates and items may arrive sooner depending on availability:

  • Standard / Ground: 1–2 business days processing · 4–10 business days delivery
  • Express: 1–2 business days processing · 2–3 business days delivery
  • Overnight: 1–2 business days processing · 1 business day delivery

Shipping costs and available methods, where applicable, are shown at checkout.

Delivery issues

If your key hasn't arrived, or a physical order is delayed or lost, email info@actierse.com with your order number and we'll locate, resend, or reship it as quickly as possible.